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Pandemic Gives Boost As More States Move To Digital IDs

Demonstration of the Colorado Digital ID in the myColorado smartphone app.
State of Colorado
Demonstration of the Colorado Digital ID in the myColorado smartphone app.

The card that millions of people use to prove their identity to everyone from police officers to liquor store owners may soon be a thing of the past as a growing number of states develop digital driver鈥檚 licenses.

With the advent of digital wallets and boarding passes, people are relying more on their phones to prove their identity. At least five states have implemented a mobile driver鈥檚 license program. Three others 鈥 Utah, Iowa and Florida 鈥 intend to launch programs by next year, with more expected to follow suit.

Mobile licenses will give people more privacy by allowing them to decide what personal information they share, state officials say. The licenses offer privacy control options that allow people to verify their age when purchasing alcohol or renting a car, while hiding other personal information like their address.

Having a mobile driver鈥檚 license will allow people to update their license information remotely without having to go to a state's Department of Motor Vehicles or waiting for a new card in the mail, said Lee Howell, state relations manager at the American Automobile Association.

While most states with these programs recommend that users still carry their physical driver鈥檚 license as a backup, some industry experts estimate that the coronavirus pandemic has sped up the widespread adoption of contactless identification methods by at least a decade.

鈥淢ost people want some kind of a hard token for their identity, but I don鈥檛 know how long that will last,鈥 said Pam Dixon, executive director of the World Privacy Forum. 鈥淚 would imagine that at some point, maybe in a generation, maybe less, that people will accept a fully digital system.鈥

In most states, people's data will be stored on their phone and with the DMV. People will only be able to access a mobile ID app with a passcode or using a smartphone鈥檚 fingerprint or facial recognition scan.

Industry leaders say safeguards will prevent anyone鈥檚 information from being stolen, but some critics argue that having so much personal data on a phone is too risky.

鈥淲hen you have a physical thing in your hand, no one can hack that unless you lose it,鈥 said Shelia Dunn Joneleit, a spokesperson for the National Motorists Association.

Joneleit noted that the new systems aren鈥檛 accessible to all Americans because not everyone can afford a smartphone. She said that could eventually produce equity issues because some states require residents to show their driver鈥檚 license to vote.

She also said she doesn鈥檛 believe drivers should be handing their phones over to police, potentially violating people鈥檚 Fourth Amendment rights against unreasonable searches and seizures.

State officials and industry leaders say that moving away from physical IDs that could potentially be fraudulent to cryptographic verification will make it easier to confirm someone鈥檚 identity.

鈥淭he majority of the way that people verify your identity in person today is by visual inspection of the identity document,鈥 said Matt Thompson, senior vice president of IDEMIA, a technology company working on several states鈥 mobile ID apps. 鈥淎s we move to cryptographic verification, it鈥檚 a lot easier to verify the authenticity of a document through digital means."

IDEMIA has launched mobile ID apps in three states this year and expects to launch an additional seven before 2021 ends, said Angie Hamblen, the company's senior marketing manager.

Oklahoma鈥檚 mobile ID app got underway in 2019 but relaunched with IDEMIA in January with new functions, including the ability to pre-enroll for the federally mandated REAL ID security standards. Both Delaware and Arizona launched their own mobile ID apps in March.

In Utah, over 100 people have a pilot version of the state鈥檚 mobile ID, and that number is expected to grow to 10,000 by year's end. Widespread production is expected to begin at the start of 2022, said Chris Caras, director of Utah鈥檚 Driver License Division. The app is being produced by another company, GET Group North America.

Caras said the state is following industry standards for digital IDs that were released late last year because Utah wanted to ensure people could use their mobile credentials anywhere in the U.S.

鈥淥ur goal is that anywhere that you鈥檙e currently using your hard card, you could use your mobile credential,鈥 Caras said.

Colorado and Louisiana were two of the first states that developed digital identification apps, but they don鈥檛 follow the newly released standards and aren鈥檛 accepted in other states. Louisiana鈥檚 digital ID launched in 2018.

Colorado, along with Idaho, Maryland, Wyoming and Washington, D.C., received a grant to test mobile driver鈥檚 licenses in 2016. Colorado Gov. Jared Polis issued an executive order in 2019 authorizing businesses and state agencies to begin accepting the digital ID. Colorado State Patrol started accepting them last November.

Sophia Eppolito is a corps member for the Associated Press/Report for America Statehouse News Initiative. Report for America is a nonprofit national service program that places journalists in local newsrooms to report on undercovered issues.

Copyright 2021 Associated Press. All rights reserved.

Associated Press